Privacy Policy

This Privacy Policy describes how Invoicely (“we”, “us”) collects, uses, and shares information when you use Invoicely (the “Service”), including this marketing website and the iOS application.

Who we are

The Service is operated by Invoicely. For privacy questions, contact us at invoicely4@gmail.com.

Information we collect

Depending on how you use the Service, we may process:

• Account and authentication data. The iOS app uses Sign in with Apple. Apple may provide a stable user identifier and, if you choose to share them, your name and email (or Apple’s private relay email). We use this to create and secure your account.
• Invoice and business data. Information you enter or generate—such as business profile, logo, invoices, line items, tax and totals, currency, client records, bank/payout details, recurring schedules, and reminder preferences—to provide invoicing, PDF export, sharing, and related features.
• AI-assisted drafting. When you use features that turn plain-language descriptions into structured invoice content, your input is sent to our servers (including third-party model providers we configure) to produce suggestions. You review and confirm before anything is saved to your records.
• Notifications. If you enable reminders, we process device push tokens and scheduling data needed to deliver due-date and overdue notifications.
• Subscriptions. If you purchase Invoicely Pro or similar offerings, Apple processes payment; we receive subscription status and related identifiers through Apple and our subscription partner (RevenueCat) to unlock paid features.
• Backend and sync. Your app data is stored and synchronized using Convex (hosted database, serverless functions, and related infrastructure) so your invoices and settings stay available across sessions and devices.
• Product analytics. When enabled in the app build, we may use PostHog to understand feature usage, reliability, and product improvement. This is configured for aggregated product analytics—not sold as a standalone ad profile.
• Support chat. If you contact us through in-app support (e.g. Crisp), we process the messages and technical context needed to help you.
• Technical data. Device or app diagnostics, standard server logs (for example IP address, user agent, timestamps) when you use our websites or APIs, and similar metadata needed to operate and secure the Service.

How we use information

We use the information above to:

• Provide, operate, maintain, and improve the Service;
• Authenticate you and protect accounts;
• Store, sync, and back up your data via our backend infrastructure;
• Run AI-assisted drafting and other server-side features you invoke;
• Deliver reminders and transactional or service-related communications where appropriate;
• Understand usage and fix issues (including via analytics vendors);
• Provide customer support;
• Comply with law and enforce our terms.

We do not sell your personal information.

Sign in with Apple

Apple processes sign-in according to its own privacy policy. We receive only what Apple discloses based on your choices (for example a stable user identifier, and optionally your name or a private relay email).

Service providers

We use vendors that process information on our instructions to run the Service, including:

• Convex — cloud database, functions, and realtime sync;
• PostHog — product analytics when enabled in the app;
• Crisp — customer support messaging when you use it;
• Apple — Sign in with Apple, App Store purchases, and related platform services;
• RevenueCat — subscription status and entitlements linked to App Store purchases;
• AI model providers (for example OpenAI) — invoked only from our servers for features you use, not from your device API keys.

These providers are required to protect data appropriately and use it only to provide their services to us.

Analytics

Analytics help us understand how the app is used and where to improve stability. Depending on configuration, PostHog may collect app events and technical context. The marketing website may use minimal analytics in the future; if we add cookie-based tracking on the site, we will describe it here and provide choices where required by law.

Retention

We keep information as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion where applicable law applies; some records may be retained where we have a legitimate need.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

International transfers

If you access the Service from outside the country where we or our vendors operate servers, your information may be processed in other countries. Where required, we rely on appropriate safeguards (for example standard contractual clauses). Ask us or your counsel if you need detail for your jurisdiction.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. Contact us at the email above. You may also have the right to lodge a complaint with a supervisory authority.

Children

The Service is not directed at children under 13 (or the age required in your region). We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. We will post the updated version on this page and revise the “Last updated” date.